Xumo | Support for Questions & Troubleshooting

How do I deactivate my Xumo account?

To deactivate your Xumo Account, sign in to your Xumo account.

Unsubscribe to any current subscriptions by going to Subscriptions.

Unpair your Xumo devices by going to Devices (Any device you remove will factory reset, and you will need to sign back into any subscribed applications).

Select Deactivate Account under Account information by going to Account.

Once confirmed, your method of payment on file will be removed automatically and you’ll be emailed a confirmation.

Note: After your account is deactivated, your device will need to be setup again.

Do I need to deactivate my account if I am giving away my Xumo TV?

You do not have to deactivate your account. You can follow the privacy protection steps before you give away your Xumo TV.

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